Wellness Disclaimer & Safety Notices
1. Master Disclaimer (full text)
Wellness Disclaimer
Wren sessions are for relaxation and personal development. They are not medical or psychological treatment, and they are not a substitute for professional care.
Wren provides AI-generated audio sessions designed to help you relax, unwind, build healthy habits, and work toward personal goals. Sessions use hypnotherapy-style relaxation techniques built on session structures authored by a certified clinical hypnotherapist — but listening to a session is a self-guided wellness activity, not a clinical service:
- Wren does not diagnose, treat, cure, mitigate, or prevent any disease, disorder, or medical or psychological condition.
- Wren does not provide medical, psychological, psychiatric, or therapeutic advice, and nothing on this site or in any session should be taken as such.
- Using Wren does not create a practitioner–patient, therapist–client, or any other professional-care relationship with Wren (entity name pending), its founder, or anyone else. Sessions are generated by software from your quiz answers; no professional has evaluated you or your situation.
- Individual experiences vary. We make no promises about outcomes or results.
- Never use Wren to delay, replace, or discontinue care from a physician, therapist, or other licensed professional, and never change or stop any medication or treatment because of anything in a session. If you have — or think you may have — a medical or mental-health condition, talk to a qualified professional.
If anything you experience during or after a session concerns you, stop using the Service and consult a professional. Questions: support@wren.rest.
2. Audio-Safety Warning (full text)
Listen Safely
Never listen to a Wren session while driving, cycling, or operating machinery or vehicles of any kind. Sessions are designed to produce deep relaxation and, for sleep sessions, to help you fall asleep. That is the point — and it is exactly why they are dangerous behind the wheel.
Only listen when you are somewhere you can safely and fully relax: seated or lying down, in a safe place, with no responsibilities requiring your attention (this includes caring for a child and any task where zoning out could cause harm). For sleep-ending sessions, listen in bed. Use headphones or a speaker at a comfortable, moderate volume.
Short form (player screens, one line):
Deeply relaxing audio — never listen while driving or doing anything that needs your attention.
3. Contraindications Advisory (full text)
Check With a Professional First
Wren is a wellness product for the general adult population. Relaxation and hypnotherapy-style audio is not appropriate for everyone. Do not use Wren — or use it only after consulting your doctor or mental-health professional — if any of the following applies to you:
- epilepsy or a history of seizures;
- psychosis, schizophrenia, or other conditions involving hallucinations, delusions, or dissociation;
- serious or unstable mental-health conditions, including severe depression, bipolar disorder, or PTSD currently under treatment;
- a history of adverse reactions to hypnosis, guided meditation, or deep-relaxation practices;
- a heart condition, respiratory condition, or any medical condition your doctor has told you may be affected by deep relaxation;
- pregnancy complications for which your provider has advised caution with relaxation practices;
- you are under the influence of alcohol or drugs.
This list is illustrative, not exhaustive. Wren is a wellness product; the list above is a safety courtesy, not medical screening or advice, and nothing about it means Wren is suitable for you if your condition isn't listed. When in doubt, ask a professional first.
Short form (quiz start, two lines):
Wren is a wellness product. If you have epilepsy, psychosis, or a serious mental-health condition, please consult a professional before using it — see our full Contraindications Advisory.
4. Crisis-Resources Line (full text)
If you are in crisis or thinking about harming yourself, do not use this product — get help now. In the U.S., call or text 988 (Suicide & Crisis Lifeline, 24/7) or dial 911 in an emergency. Outside the U.S., contact your local emergency number or crisis line. Wren cannot respond to emergencies.
Short form (one line, footer/emails):
In crisis? Call or text 988 (U.S., 24/7) or your local emergency number.
5. Placement Map
Every placement below is required before launch. "Full" = full text from this document; "Short" = the designated short form; "Link" = a visible link to the disclaimer page at wren.rest/disclaimer, which hosts Sections 1–4 in full.
| # | Location | What appears | Notes |
|---|---|---|---|
| 1 | Site footer (every page) | Link ("Wellness Disclaimer") + crisis short form | Adjacent to Terms, Privacy Policy, and Consumer Health Data Privacy Policy links |
| 2 | Quiz start screen | One-sentence wellness line ("Sessions are for relaxation and personal development — not medical or psychological treatment.") + contraindications short form + Link | Shown above the MHMD consent checkbox; user proceeds past it to start the quiz |
| 3 | Before first play (per account, blocking) | Full audio-safety warning (Section 2) + one-line master summary + crisis short form, with an "I understand" acknowledgment button | Shown once, before the first session (including the free sample) will play; acknowledgment logged with timestamp |
| 4 | Every player screen | Audio-safety short form | Persistent one-liner under/near the play controls |
| 5 | Checkout page | One-sentence wellness line + Link | Near the purchase button, so no one buys believing it's treatment |
| 6 | Email footers (all emails — transactional and marketing) | One-sentence wellness line + crisis short form + Link | Sits with the CAN-SPAM address/unsubscribe block |
| 7 | Session-ready notification emails | Audio-safety short form added above the standard footer | The email that invites an immediate listen carries the warning |
| 8 | Dedicated disclaimer page (/disclaimer) | Sections 1–4 in full | Linked from every placement above |
| 9 | Landing/marketing pages | One-sentence wellness line in the page footer area + Link | Includes any paid-ad landing pages |
| 10 | Sleep-session audio itself (optional, recommended) | Spoken one-liner in the intro block: "Find somewhere you can fully relax — never listen while driving." | Baked into the pre-rendered induction blocks once; zero marginal cost |
Logging requirements: placements 2 and 3 involve user actions (consent checkbox, "I understand" acknowledgment) — both must be logged with user ID, timestamp, and the text version shown (see COMPLIANCE_CHECKLIST.md).
Version control: if any disclaimer text changes, update this file, bump a version identifier, and re-log acknowledgments only if the change is material (attorney to advise).